Miticulous
Software Solutions

The accident broke the pattern. I ended up being a blessed man with only two broken arms. The life lesson was that I learned --- the hard way ---- was how to accept help. It entailed both help for me to take care of myself and help to prepare food for me while I recovered. The other lesson that became apparent to me was that I had built a crackerjack team. They were highly skilled and competent. They knew I was down for a while and that they needed to step up and do their j

I always accept a vendor's pitch. I want to understand their product and its current capabilities. Where do they believe the market is going? What is on their current roadmap? Would they customize features for us if we need something not on their current roadmap or would they include it as a later future roadmap deliverable? What is their cost structure? The answers to those questions help me to validate what we are doing and the direction that we are taking

Disaster recovery strategies are the backbone of any robust IT infrastructure. They’re the plans and processes designed to get your systems back online quickly after an unexpected event—be it a cyberattack, natural disaster, or hardware failure. For telecommunications companies, where every second of downtime can mean lost revenue and frustrated customers, these strategies are critical. One thing I always emphasize is that disaster recovery strategies should be tailored to yo

As leaders our responsibility includes encouraging our teams and grooming them to become successful in their current job assignments and grooming them to be future leaders. This grooming involves individualized encouragement and mentorship that must recognize that people are wired differently. Encouragement must be considered and applied uniquely based on how the recipient will receive the encouragement for it to be most effective. Otherwise we are attempting to put a square

Communicating well is one of the most important qualities of a leader. It ranks right up there with integrity and empathy. There are various forms of communication that a leader must utilize. To communicate effectively, communications need to be of diverse types and layered, reinforcing the key points of the message being given or direction being taken. The Bagels With Mike sessions were an effective way to communicate with the entire team effortlessly while building trust.